Terms of service
1. Who can order
You must be 18 or over to buy from us. By
placing an order you confirm that you are,
and that the details you give us are
accurate.
2. Our products
Natty and Organ X are food supplements. They
are not medicines and are not intended to
diagnose, treat, cure or prevent any disease.
Nothing on this site is medical advice. If
you are taking medication, have a medical
condition, or are unsure whether a product is
right for you, speak to a doctor or
pharmacist first. Keep out of reach of
children. Do not exceed the stated dose. A
supplement should not replace a varied,
balanced diet.
3. Research compounds
MK-677, RAD-140, BPC-157, TB500 and any
product labelled as a research compound are
sold strictly for laboratory and research
purposes. They are not food, supplements,
medicines or cosmetics, are not approved for
human consumption in the UK, and must not be
used on humans or animals. By ordering a
research compound you confirm that you are 18
or over, that it will be used only for
research, and that you accept responsibility
for its safe handling, storage and lawful
use. We may refuse or cancel any order for
research compounds at our discretion.
4. Orders and contract
When you place an order we send an
acknowledgement. A contract is formed only
when we dispatch your items. We may decline
an order, for example if a product is out of
stock, a price was shown incorrectly, we
suspect fraud, or the order breaches these
terms. If we decline an order you have paid
for, we refund you in full.
5. Prices and payment
Prices are in pounds sterling and include VAT
where it applies. Delivery costs, if any,
are shown before you pay. We take payment
through Shopify's checkout and PayPal at the
time you order. If we find a pricing error
before dispatch we will contact you and you
can cancel for a full refund. Discount codes
must be entered at checkout and cannot be
applied afterwards.
6. Delivery
Our delivery policy is set out in our
Shipping policy. We deliver to the UK, Europe
and the United States. For orders sent
outside the UK you are responsible for any
import VAT, duty or handling fees charged by
the destination country, and for checking
that the products can be lawfully imported
there. Risk in the goods passes to you when
they are delivered to the address you gave
us.
7. Returns, cancellation and refunds
Your rights to cancel, return items and get a
refund are set out in our Refund policy,
which forms part of these terms.
8. Affiliate and discount codes
Affiliate codes are for the use of customers
referred by the affiliate. Codes posted to
voucher or cashback sites, or used by the
affiliate on their own orders, may be
cancelled without notice and any commission
withheld. Our affiliate programme has its own
terms, provided when you join it.
9. Your account and our content
Everything on this site, including text,
images, product names, the Sigma logo and the
site design, belongs to us or our licensors.
You may not copy or reuse it without our
written permission. You must not use the site
for anything unlawful, attempt to interfere
with it, or post anything abusive or
misleading.
10. Reviews and user content
If you send us a review, photo or comment
you give us permission to use it on our site
and marketing, and confirm it is honest and
your own. We may edit for length or decline
to publish.
11. Our liability
Nothing in these terms limits our liability
for death or personal injury caused by our
negligence, for fraud, or for anything else
the law does not allow us to limit.
Otherwise our liability to you for any order
is limited to the price you paid for it. We
are not liable for losses that were not
foreseeable when you ordered, or for
business losses. We are not responsible for
the consequences of using a product other
than as directed on its label, or of using a
research compound for anything other than
research.
12. Events outside our control
We are not responsible for delay or failure
caused by events outside our reasonable control,
such as courier failures, severe weather or
supplier problems, but we will tell you and do
what we reasonably can to put it right.
13. Privacy
How we handle your personal data is
explained in our Privacy policy.
14. Changes to these terms
We may update these terms from time to time.
The version on this page when you place an
order applies to that order.
15. Law and disputes
These terms are governed by the law of
England and Wales and the courts of England
and Wales have jurisdiction. If you live in
Scotland or Northern Ireland you may also
bring proceedings there. If we cannot
resolve a complaint, you can use the EU
online dispute resolution platform or
contact Citizens Advice.
16. How to contact us
Use the contact form at
sigmasuppsuk.com/pages/contact. We reply
within one working day.
Last updated: 10 September 2026.
