Refund policy

At SIGMA SUPZ we strive to provide a seamless and efficient delivery experience for our valued customers. However, we would like to emphasize that once the order leaves our premises, we are no longer responsible for any delivery issues or delays that may occur.

While we carefully select reliable and reputable delivery partners, unforeseen circumstances beyond our control can occasionally arise. These may include but are not limited to inclement weather conditions, transportation disruptions, customs procedures, or other logistical challenges.

We understand the importance of timely and accurate deliveries and we empathize with any inconvenience caused by delivery issues. Therefore, we kindly request our customers to contact the designated delivery company directly to address any concerns or resolve any delivery-related matters. The contact information for the delivery company will be provided to you upon placing your order.

SIGMA SUPZ will gladly assist and support customers in communication with the delivery company whenever possible. However, it is important to note that any claims, disputes, or resolutions regarding delivery should be directed towards the responsible delivery company.

We appreciate your understanding and cooperation in this matter. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer support team, who will be more than happy to assist you.

We do not accept returns or refunds 

Thank you for choosing SIGMA SUPZ for your nutritional needs.

Sincerely,

Danny Grogan Director 

SIGMA SUPZ